Product Questions

What is a liposome?

A liposome is a sphere shaped vesicle of phospholipid molecules that encapsulate a water droplet to carry substances, such as nutraceuticals, into the tissues.

The phospholipids are in a lipid bilayer, or a double layer of lipid molecules with nonpolar tails facing inward, that resembles the body’s own cell membranes. 

The liposome acts as a vehicle for delivering nutrients and lipid nanoparticles into the bloodstream for higher systemic absorption.

What makes your products more absorbable and bioavailable than other forms of supplements?

Absorption of our products begins as soon as they hit your mouth, allowing for rapid and complete absorption of the liposomal formulas into the bloodstream before being altered by the harsh processes of the digestive system.

With systemic absorption starting in the mouth, greater cellular and tissue uptake is achieved, improving distribution of compounds into the tissues and cells.

For our liposomes, we utilize the same technology and processes for tight particle size controls used by many pharmaceutical companies to ensure consistency of this higher bioavailability.

Do your soft gel formulas (Immune Charge+ Zinc Ionophore) use the same delivery system as your liquid products?

Our softgel delivery technology utilizes a groundbreaking self-emulsifying delivery system (SEDS) that allows ingredients to enter the blood at an unprecedented rate. Pharmacokinetic studies indicate that the softgel quickly dissolves in the stomach, creating emulsified nanoparticles that easily diffuse through intestinal cell membranes into the bloodstream in as little as 20 minutes, with peak blood concentration occurring within 90 minutes. 

Are your products organic?

While our products are not certified organic, we source whenever possible from farmers or vendors that adhere to organic growing methods.

Do your products contain pesticides/herbicides?

Our products do not contain either; we run third party lab testing for all of our products to ensure the absence of pesticides, herbicides, solvents, and heavy metals.

What allergens do you test for in your products?

We test according to the European food allergy panel, which is the most extensive allergen panel available.  We do not test for corn.

The following is the list of allergens we test for:

Almond Protein Allergen, Buckwheat Protein Allergen, Brazil Nut Protein, Cashew Protein, Celery Specific DNA Test, Coconut Protein, Crustacean Protein Allergen, Egg Protein Allergen, Fish Specific DNA Test, Gluten Allergen, Hazelnut Protein Allergen, Lupin Residue, Macadamia Protein, Milk Total Protein. Mustard Protein Allergen, Peanut Protein Allergen, Pine Nut Protein, Pistachio Protein, Sesame Seed Protein Allergen. Soy Protein Allergen. Walnut/Pecan Protein.

Products with the symbol “Tested Allergen Free” have been analyzed for the protein content in these allergens.

Do your products contain sugar?

Our products do not contain added sugar. Some of our formulas contain small amounts of sweeteners such as Maple sap syrup or Thaumatin (Katemfe fruit).

Do your products contain alcohol? What kind? How much?

We utilize alcohol in the form of ethanol. Ethanol is essential in liposomal stability and is present in all of our products in quantities at an amount less than 25%. The ethanol is fermented, then distilled and tested allergen free. The ethanol used in our products is non-GMO and derived from cane sugar.

Is corn used in the production of this ethanol?

We do not utilize corn for producing our ethanol; all of our ethanol is derived exclusively from cane sugar.

What is the shelf life of your products?

Shelf life for our products ranges from 12 to 24 months from the date of manufacture. Most of our products list the expiration date on the label, however those that are not yet updated will list the manufacture date. Please contact our Customer Experience team for more information on a specific product.

My product looks different than last time I ordered it. What happened?

Sometimes the color of a product can change based on from where the ingredients are sourced and depending on the season in which specific plants were grown. However, the quality and integrity of all our products remains the same.

What is the dosage for your products?

Dosage will vary for each product and for every individual.  All general dosing information is listed on the bottles’ label or can be found on each product page on the website. Please contact your healthcare practitioner if you have individual or in-depth dosing questions. We cannot provide medical advice.

 How much liposomal liquid can be taken in a single serving?

We recommend taking no more than 1 tsp of liquid at a time to allow for more complete absorption in the mouth. Wait 2-3 minutes between each 1 tsp dose.

Can your products be used topically?

While most of our products are designed for oral use as dietary supplements, we are not aware of any adverse effects when using these liquids topically. Conversely, our Progesterone + Topical Replenishing Serum should only be administered topically and should not be taken orally.

 How will I know if my refrigerated product (Glutathione/Vitamin C RLA/CoQ10/NAD) went bad?

Liposomal quality and stability is visible and quite apparent. A degraded, spoiled liposomal product will appear thick, cloudy, and inconsistent in liquidity. Additionally, a damaged liposomal product may appear separated, similar to oil and vinegar separation.

 What happens if I don’t refrigerate my products that state “Refrigerate Upon Receipt” or “Refrigerate After Opening”?

Please reference to our Product Storage Guidelines here.

 Why does your Ultra Binder tell me it can cause cancer/reproductive health problems?

Ultra Binder contains clay and charcoal as active ingredients, which are known to contain naturally occurring chemicals that can be dangerous in high amounts. Because of Prop 65, we are required by law to make our customers aware of the presence of potentially harmful elements in this product. While we use the purest ingredients available, lead is everywhere in the environment and is found in the soil where plants are grown, therefore it is impossible to avoid in many plant-based ingredients. See Prop 65 Document for more info.

What is the ppm content in H2 Elite?

Up to 10 ppm. A video of how our hydrogen is tested can be found here.

How were these detoxification protocols created?

These protocols were designed through years of working with multiple practitioners and patients and gauging their response to both the initial and follow-up mercury testing, plus the patients’ reported response to the detox.

Are there any side effects from doing your detox protocols?

Quicksilver’s detoxification protocols are designed to support healthy, effective detoxification with minimal (if any) detox symptoms. Health status along with individual sensitivities can play a role in this. Some common detox symptoms include headache, fatigue, and bowel changes. They are often temporary and resolve on their own. Our detox protocols can be titrated down to lower doses to accommodate sensitivities. We recommend working with a practitioner skilled in this area who knows your medical history.

 I’m pregnant or breastfeeding. Can I still take your products?

Unfortunately, as manufacturers of the products we do not have the medical qualifications to answer that question. Please consult with a practitioner about this concern before consuming our products. To locate practitioners that purchase our products and will have more familiarity, click here or contact our Customer Experience team and they may be able to help you find a practitioner in your area.

Why do you use ethanol and glycerin in your products?

Ethanol and glycerin are integral aspects of nanoparticle chemistry. There are three main reasons we use these ingredients in our products:

1) Ethanol is used for softening the nanoparticle membrane when applying shear homogenization to our nano formulations. This is what gives our products the smallest particle size possible to increase their absorption bioavailability of ingredients.

2) Ethanol, in combination with glycerin, is used in the extraction and delivery of the nutrients. This is called hydroethanolic and has been used for centuries in herbalism to make tinctures and other herbal extracts.

3) Ethanol and glycerin are great preservatives and stabilizers. We have chosen these multi-faceted ingredients over less optimal preservatives that are often used in non-ethanol products such as potassium sorbate, sodium sorbate, sorbic acid, and parabens to name a few.

Account / Order Questions

How do I register for a wholesale account?

Please email us at info@svpessentialhealth.com to apply for a wholesale practitioner or retailer account. All accounts are reviewed thoroughly to determine if your practice/business meets our channel requirements. It may take up to five (5) business days from the date you submit ALL requested information to determine if your practice or business meets our professional account requirements. Please note that you may be contacted for additional information.

As a retail customer, do I have to create an account?

No, as a retail customer you will not have to create an account. However, by creating an account you will be able to join our Subscribe and Save program, review past orders and view current orders.

Can't find what you're looking for?

Click the chat bot on the right-handside and tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your email or you can send us an email at info@bonasanahealth.com